QUALITY POLICY STATEMENT

In pursuit of our mission we, the employee owners of Phoenix Coaters, are committed to fully satisfying customer needs and expectations by effectively employing the principles of continuous improvement in all activities. We believe this is best accomplished through employee development, teamwork and partnership with all shareholders, while maintaining an atmosphere that promotes the highest ethical standards. Phoenix Coaters is committed to 100% customer satisfaction by maintaining a high level of quality and reliability in the product and services supplied to our customers. It is our responsibility to ensure that we deliver a quality product and exceptional services at a competitive cost in a timely manner that meets and exceeds our customers' expectations. We offer RF technology to track and manage product through every step of the process. Our three facilities are integrated into one main tracking system leaving no room for error.